19/08/2018
Jose le da un
6
"Our stay in Florence"
We stayed on this hotel, located in Florence for 9 days. Everything was wonderful but for just an issue with one of the employees on charge of the morning buffet. She resulted on being unproffesional, unpolite and the treatment with the clients was not suitable.
Positivo:
The location was excellent, the room was really good, and the attention received by the reception was also good.
Negativo:
The employee of the morning buffet should be replaced.
The variety of the menu on the buffet should be wider on options (more fruit, or dairies, or cold cuts) ; it is limited.